Terms & Conditions

Although we guarantee that all our clients will receive 100% of their compensation if their claim is successful, there are some occasions when this is simply not possible. Below are explanations of these exceptions.

Claims that are nearly three years old
There is a three year time limit for making a claim for personal injury compensation. After this time, if proceedings have not been started, you lose the right to make a claim.

However, to prepare for a claim and to attempt negotiation, a solicitor usually requires a minimum of 3 - 6 months. If the claim is started with less than this amount of time left, it will usually be necessary for the solicitor to issue legal proceedings to protect the client's legal position (once this is done, there is more time available). This requires a considerable amount of work by the solicitor, as well as the cost of issuing proceedings in court. On these occasions therefore, a solicitor may require a payment up front to cover these costs, or may charge a fee at a later stage. However, all charges would be fully explained to you in detail by the solicitor before the matter was taken any further.

Claims with a very high degree of risk
When our solicitors obtain information from you about your claim, they will assess the likelihood of your case being won. If there is a high chance of your case being lost, they will advise you of the risk and suggest that you do not pursue the claim. You have the choice, of course, to continue anyway, however, you would need to fund such a case yourself. All charges would be fully explained to you in detail by the solicitor before the matter was taken any further.

General disclaimer
All enquiries received are forwarded to a panel solicitor who will give you fully independent advice. Although all our solicitors work on a genuine 'no win no fee' basis, we have no control over any of our solicitors or their dealings with you (the client). Each solicitor will handle matters in their own way and will have access to their own ATE (after the event) Insurance. Their terms & conditions may vary and it is the responsibility of the individual solicitor to fully advise you of their own. We, at Injury Claims Solutions, cannot be held responsible.

Referral Fees
Under Law Society regulations, solicitors are allowed to make payments to companies who they use to source additional work for themselves. This is known as a Referral Fee and the company who receives such a fee is known as a Claims Management Company.

Injury Claims Solutions (a Claims Management Company) must make clients aware that the company receives referral fees from its panel of solicitors and not from any compensation awarded to successful claims.